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What is Grosgrain?Grosgrain is a soft, floppy ribbon. We use grosgrain as the BASE for our bows. Grosgrain ribbon bows are soft. They are what you think of when considering a malleable, budget friendly bow. Grosgrain bows are perfect for our softball teams or our collegiate teams.
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What is Mystique?We have partnered with Nipkow and Kobelt, an industry leader in stretch and novelty fabrics. Mystique is a their signature fabric ideal for dancewear, activewear, performance and gymnastics. Their patented foil print provides a high quality, dazzling shine and the premium 4-way stretch makes it the perfect fabric for cheer bows and gymnastic spanks Our claim to fame is a glue we invented when applied, creates a stiff malleable bow that retains it's shape throughout season and beyond. Link to Nipkow and Kobelt below.
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How do I start the design process?Send us an email to angela@thecheerbowlady.com. It is helpful if you have a vision or a design concept as a jumping off point. Send us either a picture or a description of your dream bow. We will start the sampling process.
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How do I place my order once the design process is complete?Send us an email to angela@thecheerbowlady.com with your Organization Name Responsible Party Name Shipping Address Billing Address Phone Number Design Quantity And we will send you an Estimate for your approval. We do not accept payment or start orders until an Estimate has been approved via email.
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What is an Estimate?After the design process, we will email an Estimate. The Estimate must be emailed back with either approval or edits. The Estimate will include the following information: Shipping address Billing address A photo of the item ordered A detailed description of the item ordered Quantity Price Shipping SOD After an approved Estimate is received, an Invoice will be emailed.
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Can I pay from an Estimate?No. We do not accept payments until an Estimate has been emailed back with a written approval. We strive to make sure you are receiving exactly what you ordered and this Estimate process alleviates confusion and holds us accountable as well as ensures you, the client, receives the order you expect.
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What is an Invoice?An Invoice is a bill and will include the following information: Shipping address Billing address A photo of the item ordered A detailed description of the item ordered Quantity Price Shipping SOD
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How do I pay?We do not accept payment until an Estimate has been created by us and approved by you. After the Estimate has been approved, we will send you an Invoice with payment addresses in the Cover Letter body of the email. We accept Purchase Orders Check Zelle (Venmo or Credit Card payment upon approval and may incur a fee)
FAQ
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